ISO9001:2000 Certification

At Contemporary Controls we cannot overemphasize the benefit of refining our quality standards so our customers always receive quality products. The ISO9001:2000 standard is viewed as a framework to continuously improve what we do. Conducting internal audits is one way to demonstrate compliance to the standard and to take any corrective action if needed.

Five employees voluteered their time to complete eight hours of training to become internal auditors: Brian Connelly, Maria Martinez, Stefanie Stocke, Rhiannon LaPointe and Renee Lucente. These individuals began a system-wide audit in late September, but stopped the process after realizing that quality procedures and work instructions needed to be updated.

Our auditors: (left to right) Brian Connelly, Maria Martinez, Stefanie Stocke, Rhiannon LaPointe and Renee Lucente. Stefanie is no longer with the company for she resigned for a new position in October.

Presently, the auditors are reviewing and rewriting new quality policies and procedures and work instructions before beginning their system-wide audit once again. Once the audits are finished, a formal external audit will be conducted.

Quality Manager George Karones says "It's critical to improve our processes in order to promote growth within the organization, improve efficiency and strive to exceed customer expectations."